Human Resource Competency Enhancement at Kemuning Mandiri Msme in Cogreg Village, Bogor: A Community Service Program
DOI:
https://doi.org/10.35568/abdimas.v9i1.7583Keywords:
Human Resource Competence, MSMEs, Practical TrainingAbstract
Kemuning Mandiri MSME in Cogreg Village, Bogor, still faced operational issues caused by unclear task allocation, weak work discipline, and limited skills in production hygiene, packaging, and daily record keeping. This community service program strengthened human resource competence through needs mapping, practical training, and mentoring at the business site. The intervention combined workflow design and task allocation, time management and teamwork routines, production hygiene and packaging practice, and simple digital record keeping using Google Sheets supported by WhatsApp coordination. Program effectiveness was measured using pre-test and post-test scores across six indicators and supported by observations during mentoring. Average scores increased by 28–33 points across indicators, with a mean improvement of 31 points. The highest gains appeared in packaging standards and digital record keeping, while teamwork and communication also improved. These results indicate that practice-based training coupled with follow-up mentoring and low-cost digital tools can improve MSME work structure and operational discipline in a short implementation cycle.
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