The Role of Supervision and Nurses’ Job Satisfaction in Implementing Patient Safety Goals

Authors

  • Selvia Rahayu Faculty of Health, Universitas Singaperbangsa Karawang, Indonesia
  • Dedi Kurnia Universitas Bale Bandung

DOI:

https://doi.org/10.35568/healthcare.v8i1.7628

Keywords:

Job Satisfaction, Nurses, Patient Safety Goals, Supervision

Abstract

The implementation of patient safety goals is essential to ensure safe nursing care and to prevent patient safety incidents. This study aimed to examine the relationship between nurses’ perceptions of supervision and job satisfaction and the implementation of patient safety goals at Hospital X in Bandung. A correlational analytic study with a cross-sectional design was conducted. Total sampling was applied, involving 89 staff nurses from all eligible units. Data were collected using a questionnaire distributed via Google Forms and analyzed using frequency distribution for univariate analysis and Kendall’s tau test for bivariate analysis. The results showed that 44.9% of respondents perceived supervision as good, 79.8% reported moderate job satisfaction, and 61.8% demonstrated good implementation of patient safety goals. There was a significant, moderately strong, and positive relationship between supervision and the implementation of patient safety goals (p=0.001; r=0.385). In contrast, job satisfaction showed a significant but weak negative relationship with the implementation of patient safety goals (p=0.037; r=−0.218). These findings indicate that supervision and nurses’ job satisfaction are associated with the implementation of patient safety goals. Therefore, hospital management should conduct regular evaluations of supervision, job satisfaction, and patient safety goal implementation and strengthen continuous engagement through safety talks or safety briefings.

Downloads

Download data is not yet available.

References

Adhi, Y. B., Kuswati, R., & Romadhon, Y. A. (2025). Analisis Semangat Kerja dan Kepuasan Kerja Perawat Terhadap Penerapan Patient Safety dan Pelaporan Insiden Keselamatan Pasien di RS Fitri Candra Wonogiri. Ranah Research : Journal Of Multidisciplinary Research and Development, 7(4), 3106–3115. https://jurnal.ranahresearch.com/index.php/R2J/article/view/1482

Aeni, W. N., Hidayatin, T., & Salsabila, A. (2023). Pengetahuan Perawat , Supervisi Kepala Ruangan , dan Penerapan Sasaran Keselamatan Pasien. Jurnal Kepemimpinan Dan Manajemen Keperawatan, 6(1).

Afriyadi, D., Asriwati, & Nasution, R. S. (2025). Pengaruh Supervisi Kepala Ruangan terhadap Kinerja Perawat Pelaksana di Ruang Rawat Inap Rumah Sakit Umum Wira Husada Kisaran Tahun 2025. Jurnal Kesehatan Amanah, 9(2), 186–195. https://ejournal.unimman.ac.id/index.php/jka/article/view/950

Alharbi, A., & Alilyyani, B. (2023). The Effect of Emergency Nurses ’ Job Satisfaction and Intent to Leave on Patient Safety Culture : A Cross-Sectional Study. Nursing Forum. https://doi.org/10.1155/2023/7738229

Arini, T. (2018). Budaya keselamatan pasien berbasis pemberdayaan struktural dengan kepuasan kerja perawat. Universitas Airlangga.

Asmaningrum, N., Wijaya, D., Ardiana, A., & Purwandari, R. (2023). Buku Ajar Manajemen Keperawatan. PT. Literasi Nusantara Abadi Grup.

Darmika, P., & Darmawan, E. S. (2019). Determinant Factors Associated With Patient Safety Culture In Dharma Yadnya General Hospital Bali. Jurnal Ilmu Kesehatan Masyarakat, 10(2), 139–146. https://jikm.ejournal.unsri.ac.id/index.php/jikm/article/view/408

Disik, B., Bunga, A. L., & Kusumaningsih, I. (2025). Clinical supervision on patient safety : A systematic literature review. Science Midwifery, 13(1). https://www.midwifery.iocspublisher.org/index.php/midwifery/article/view/1903

Handayani, A., Fitriani, A. D., Aini, N., & Anggraini, I. (2025). Analisis Faktor yang Mempengaruhi Penerapan Sasaran Keselamatan Pasien di Ruang Rawat Inap Rumah Sakit Tentara TK IV 01.07.01 Pematangsiantar. Jurnal Manajemen Dan Administrasi Rumah Sakit Indonesia (MARSI), 9(2), 119–125. https://ejournal.urindo.ac.id/index.php/MARSI/article/view/6085

Hartati, H., Faridah, I., & Wibisno, A. Y. . (2023). Pengaruh Pengetahuan, Sikap Dan Penerapan Mahasiswa Praktikan Tentang Keselamatan Pasien Terhadap Tingkat Kejadian Keselamatan Pasien. Jurnal Ilmiah Kedokteran Dan Kesehatan, 2(1), 0–6. https://journalcenter.org/index.php/klinik/article/view/774

Ismayanti, A. W., Sari, D. W. P., & Issroviatiningrum, R. (2025). Hubungan Supervisi Kepala Ruangan dengan Penerapan SOP Pencegahan Risiko Jatuh. Protein: Jurnal Ilmu Keperawatan Dan Kebidanan, 3(2). https://journal.arikesi.or.id/index.php/Protein/article/view/1148

KARS. (2019). Standar Nasional Akreditasi Rumah Sakit Edisi 1.1 (1.1). Komisi Akreditasi Rumah Sakit (KARS). https://kars.or.id/ebook-kars/#snars-edisi-1.1

Khairani, M., Redha, P. S., & Putri, S. A. P. (2025). Hubungan Pelaksanaan Manajemen Patient Safety Dengan Mutu Pelayanan Kesehatan Di Ruangan Rawat Inap Rumah Sakit Umum Madina Bukittinggi. Jurnal Kesehatan Mercusuar, 8(1). https://jurnal.mercubaktijaya.ac.id/index.php/mercusuar/article/view/555

Larasati, A., & Dhamanti, I. (2021). Studi Literatur : Implementasi Sasaran Keselamatan Pasien di Rumah Sakit di Indonesia. Media Gizi Kesmas, 10(1), 138–148.

Margarita, L., Chalidyanto, D., & Tanaya, E. M. (2025). Assessment of Patient Safety Culture at a Private Hospital in Surabaya : A Cross-Sectional Study Using HSOPSC 2.0. Jurnal Ilmiah Kesehatan, 14(2), 216–225. https://sjik.org/index.php/sjik/article/view/1226

Nadapdap, M. J., & Fitriani, A. D. (2023). The Effect of Implementing Patient Safety on the Quality Service in the Inpatient Room of General Hospital , Indonesia. Jurnal Perilaku Kesehatan Terpadu, 2(2), 40–52. https://hasmed.org/index.php/Jupiter/article/view/58

Nisa, E. Z., Aulia, D., & Nasution, S. S. (2021). Effect of Supervision on the Actions of Implementing Nurses in the Implementation of Patient Safety at PTPN IV Kebun Laras Hospital , Simalungun Regency. International Journal of Science and Healthcare Research, 6(49), 244–250. https://ijshr.com/IJSHR_Vol.6_Issue.2_April2021/IJSHR-Abstract.044.html

Paripih, W., & Martiana, T. (2024). Analysis Of Job Characteristics, Job Satisfaction And Patient Safety Culture Among Healthcare (Study In Muhammadiyah University General Hospital Of Malang). International Journal of Patient Safety and Quality, 1(1), 1–18. https://e-journal.unair.ac.id/IJPSQ/article/view/55714

Rochyani, D. (2024). The Relationship between the Implementation of Patient Safety and Patient Satisfaction in the Adult in Patient Room. Indonesian Journal of Global Health Research Volume, 6(December), 733–740. https://jurnal.globalhealthsciencegroup.com/index.php/IJGHR/article/view/5170

Salsabila, A. N., & Dhamanti, I. (2023). Factors Affecting Nurses in Implementing Patient Safety in Hospitals: A Literature Review. Journal of Health Science, 16(1), 84–91. https://journal2.unusa.ac.id/index.php/JHS/article/view/3958

Saputra, R. A., & Rizky, W. (2023). Gambaran Pelaksanaan Sasaran Keselamatan Pasien oleh Perawat Berdasarkan Standar Akreditasi Rumah Sakit di Instalasi Rawat Inap RSUD Kabupaten Karanganyar. Indonesian Journal of Hospital Administration, 6(2), 53–62.

Setiawati, D., Tutik, R., Hariyati, S., Mediawati, A. S., Hidayanto, A. N., & Tuba, S. (2024). Factors Influencing and Information Technology Interventions for Nurse Compliance on Patient Safety : A Systematic Review. Poltekita: Journal of Health Sciences, 17(4), 1413–1427. https://jurnal.poltekkespalu.ac.id/index.php/JIK/article/view/3473

Simanullang, L., & Suryani, M. (2024). Persepsi Perawat Terhadap Upaya Pencegahan Insiden Keselamatan Pasien Di Rumah Sakit. Journal of Language and Health, 5(3), 1015–1026. https://jurnal.globalhealthsciencegroup.com/index.php/JLH/article/view/3949

Sriani, D. A. K., Rajab, M. Al, & Pritami, R. F. (2024). Hubungan Supervision Dengan Penerapan Patient Safety Di Blu Rsud Kabupaten Bombana Tahun 2024. Jurnal Pelita Sains Kesehatan, 4(3). https://ojs.pelitaibu.ac.id/index.php/jpasaik/article/view/158

Surahmat, R., Naherta, M., & Nurariati. (2018). Hubungan supervisi dengan implementasi sasaran keselamatan pasien di rumah sakit Muhammadiyah Palembang. Proceeding Seminar Nasional Keperawatan. https://conference.unsri.ac.id/index.php/SNK/article/view/1210

Suryani, L., Kurniawan, R., & Perdani, A. L. (2021). Factors Associated with the Implementation of Patient Safety at X Hospital , Karawang , Indonesia. KnE Life Sciences, 2021, 624–629. https://doi.org/10.18502/kls.v6i1.8660

Tumanggor, L. S., Barus, M., & Naibaho, R. (2025). Hubungan Kepuasan Kerja Dengan Kinerja Perawat Dirumah Sakit Santa Elisabeth Medan Tahun 2024. Jurnal Keperawatan Sisthana, 10(2). https://jurnal.stikeskesdam4dip.ac.id/index.php/SISTHANA/article/view/1803

WHO. (2021). Global Patient Safety Action Plan 2021–2030 Towards Eliminating Avoidable Harm In Health Care. World Health Organization (WHO). https://www.who.int/publications/i/item/9789240032705

Downloads

Published

2026-01-31